<p class="has-medium-font-size"><strong>MAKING A BOOKING</strong></p>
<p class="has-small-font-size"><strong>How do I book?</strong><br><br>For groups of 1-7, our diary is open two months in advance (with additional availability one month in advance). For groups of 8+, our diary is open three months in advance and for semi-private hires our diary is open 4 months in advance. <a href="https://www.sevenrooms.com/reservations/berenjakrestaurants?venues=berenjakborough,berenjakjks" target="_blank" rel="noreferrer noopener">Click here to check availability and to book</a>. </p>
<p class="has-small-font-size">Due to card details being required to secure your booking, we cannot accept reservations over the phone or via email. </p>
<p class="has-small-font-size"><strong>I can’t see availability for the date I want.</strong> </p>
<p class="has-small-font-size">All of our availability is displayed online however as a small restaurant we can fill up quickly, especially during peak times. For larger groups, these are accommodated within the main part of the restaurant, therefore availability can be particularly limited as and when the space fills up with smaller table bookings. </p>
<p class="has-small-font-size"><strong>Do you accept walk-ins?</strong> </p>
<p class="has-small-font-size">We have a number of walk-in counter seats on a first-come, first-serve basis at both locations. Once all the seats are full, we run a virtual queue. Kindly note that the waitlist can take up to 3 hours during peak times and we are usually unable to accommodate large groups of walk-ins. </p>
<p class="has-small-font-size"><strong>Event Enquiries</strong> </p>
<p class="has-small-font-size">If you’re looking to host a semi-private or private event with us please complete our <a href="https://form.typeform.com/to/MEK7Rkx6#brand=berenjak" target="_blank" rel="noreferrer noopener">Event Enquiry Form</a>. </p>
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<p class="has-medium-font-size"><strong>EXISTING BOOKINGS</strong> </p>
<p class="has-small-font-size"><strong>Can I change/cancel my reservation?</strong> </p>
<p class="has-small-font-size">You are able to modify or cancel your booking via the “Manage Reservation” & “Cancel Reservation” links in your confirmation email, subject to the cancellation terms. Please note, all amendments are subject to availability therefore if you are looking to amend your party size this may not always be possible. </p>
<p class="has-small-font-size"><strong>I’m late to my reservation!</strong> </p>
<p class="has-small-font-size">We’ll hold your seats for 15 minutes. If you are running later than that, you will be placed on a virtual queue and the team will try to seat you as soon as possible. If you received a text reminder you can update the team directly on your arrival time. </p>
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<p class="has-medium-font-size"><strong>ABOUT YOUR VISIT</strong> </p>
<p class="has-small-font-size"><strong>Are children welcome?</strong> </p>
<p class="has-small-font-size">Children of all ages are welcome, however, please note that we’re unable to accommodate children under 10 after 7 pm. We’re also unable to provide high chairs or accommodate pushchairs and we have no baby-changing facilities. </p>
<p class="has-small-font-size"><strong>Do you have step-free access?</strong> </p>
<p class="has-small-font-size">Please note that as Grade II listed buildings, neither of the Berenjak locations have step-free access or accessible toilets. </p>
<p class="has-small-font-size"><strong>I have a food allergy, can I dine at Berenjak?</strong> </p>
<p class="has-small-font-size">We can cater for most food allergies, however, please note that sesame, garlic and onion are widely used in our dishes and we cannot guarantee that they will be traces free. </p>
<p class="has-small-font-size"><strong>Do you serve halal meat?</strong> </p>
<p class="has-small-font-size">We do serve halal meat at both Borough and Soho. Please make sure you flag any dietary requirements with your server when you visit us. </p>
<p class="has-small-font-size"><strong>Can we bring our own cake?</strong> </p>
<p class="has-small-font-size">You are welcome to bring your own cake, however, kindly note that there will be a cakeage fee. We serve dessert at both sites that we can put a candle in as an alternative, please use the “Manage Reservation” link on your booking confirmation to make notes on your booking. </p>
<p class="has-small-font-size"><strong>Can we bring our own wine?</strong> </p>
<p class="has-small-font-size">Yes, you can bring your own wine subject to a corkage fee of £38 per 750ml. Please notify us ahead of time if you wish to do so, using the “Manage Reservation” link on your booking confirmation. </p>
<p class="has-small-font-size"><strong>Do you cater for vegans?</strong> </p>
<p class="has-small-font-size">Yes, from the mazeh section we have Hummus and Kashk E Bademjoon (whey free option) and as a main we have Ghaimeh Bademjoon – Aubergine, tomato & split pea stew. All of our side dishes can also be made vegan. </p>
<p class="has-small-font-size"><strong>Do you cater gluten-free?</strong> </p>
<p class="has-small-font-size">Yes, the majority of our menu is gluten-free, except for the bread. </p>
<p class="has-small-font-size"><strong>We are a large group dining from the Feast Menu, but one of our group is vegetarian. Do we still need to dine from the Feast Menu?</strong> </p>
<p class="has-small-font-size">Yes, we can substitute the Olivieh to make all of the mazehs vegetarian. As for the main course, we offer Ghaimeh Bademjoon, aubergine, tomato, and split pea stew. </p>
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<p class="has-medium-font-size"><strong>BERENJAK AT HOME</strong> </p>
<p class="has-small-font-size"><strong>Can I order home delivery?</strong> </p>
<p class="has-small-font-size">Yes, we are taking orders from both locations. <a href="https://berenjaklondon.slerp.com/order" target="_blank" rel="noreferrer noopener">Click here to order</a>. </p>
<p class="has-small-font-size"><strong>Can I buy a Berenjak meal kit?</strong> </p>
<p class="has-small-font-size">Unfortunately, we are not offering Kabab Kits at the moment. </p>
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<p class="has-medium-font-size"><strong>WORK WITH US</strong> </p>
<p class="has-small-font-size">I am looking for a career at Berenjak, how can I apply? </p>
<p class="has-small-font-size">We are always looking for passionate, fun and enthusiastic team members that embody the Berenjak culture. Email us at <a href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a> with your CV and cover letter and we’ll be in touch with you shortly after. </p>
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<p class="has-medium-font-size"><strong>ANYTHING ELSE</strong> </p>
<p class="has-small-font-size">If your query is not covered by the above guide, you can contact the relevant team directly via <a href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a>. Please note due to the volume of emails we are unable to respond to every enquiry. Kindly note we do not have telephone contact. </p>
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